Refund Policy

Effective Date: 1 July 2025

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At Quickdose, your satisfaction is important to us. Due to the nature of our products (disposable vapes, cannabis items, alcohol), we have a strict refund policy outlined below.

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1. Eligibility for Refunds

• Refunds are only considered if:

  • The product delivered is defective, damaged, or incorrect.

  • The order was not delivered within the promised timeframe.

• We do not offer refunds or returns for:

  • Change of mind or incorrect ordering by the customer.

  • Products that have been opened, used, or tampered with.

  • Perishable items once delivered.

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2. How to Request a Refund

• Contact us within 24 hours of receiving your order via:

  • WhatsApp: +27 63 529 1651

  • Email: quickdose.co.za@gmail.com

• Please provide:

  • Your order number

  • Details of the issue

  • Photographic evidence of the defect or damage (if applicable)

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3. Refund Process

• Once we receive your refund request and verify the claim, we will:

  • Approve the refund and process it within 7 business days.

  • Provide updates throughout the process.

• Refunds will be made via the original payment method.

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4. Non-Refundable Items

• Due to health and safety regulations, vapes, cannabis products, and alcohol are non-refundable unless defective or delivered incorrectly.

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5. Cancellation Policy

• Orders cannot be canceled once processing or delivery has started.

• Please review your order carefully before confirming purchase.

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6. Contact Us

If you have any questions about our refund policy or need assistance, contact us:

• 📧 Email: quickdose.co.za@gmail.com

• 📞 WhatsApp: +27 63 529 1651