1. Information we collect
We collect personal information that you voluntarily provide to us, including:
- Name, email address, phone number, and delivery address.
- Payment details, processed securely by our payment gateway.
- Age verification information.
- Order history and preferences.
- Communications with customer support.
We may also collect non-personal information automatically through cookies and analytics, such as IP address, browser type, and browsing behavior.
2. How we use your information
- Process and fulfill your orders.
- Communicate order status, promotions, and updates.
- Verify your age and comply with legal requirements.
- Improve our website, products, and services.
- Prevent fraud and unauthorized transactions.
- Respond to customer inquiries and support requests.
3. Sharing your information
We do not sell, rent, or trade your personal information to third parties.
Your information may be shared with:
- Trusted service providers who assist with delivery, payment processing, and customer support.
- Legal authorities if required by law or to protect our rights.
4. Data security
We implement reasonable security measures to protect your data from unauthorized access, loss, or misuse. However, no internet transmission is completely secure.
5. Your rights
- Access and update your personal information.
- Request deletion of your data where applicable.
- Opt out of marketing communications.
- Withdraw consent to process your data, subject to legal and contractual obligations.
To exercise these rights, contact us using the details below.
6. Cookies
We use cookies to enhance browsing, analyze website traffic, and personalize content. You can manage or disable cookies in your browser settings, but some site features may not function properly.
7. Children's privacy
Our services are intended for adults 18 years and older. We do not knowingly collect data from minors. If you believe we have collected information from someone under 18, contact us immediately.
8. Changes to this policy
We may update this Privacy Policy occasionally to reflect changes in laws, technology, or business practices. Updates will be posted on this page with a revised effective date.
Contact us
For privacy questions or requests, contact Quickdose support.
Email: [email protected]
WhatsApp: +27 63 529 1651