Quickdose Policy

Shipping Policy - Quickdose.co.za

How Quickdose handles delivery areas, timing, fees, processing, failed deliveries, and age-verification handovers.

Effective date
1 July 2025

Policy updates are published on this page.

1. Delivery areas

  • We currently offer same-day delivery exclusively within Rustenburg, South Africa.
  • Rustenburg orders join the next daily dispatch at 9 AM, 12 PM, 3 PM, or 6 PM. Orders placed at or after 6 PM join tomorrow's 9 AM dispatch.
  • Nationwide orders outside Rustenburg use door-to-door courier shipping through The Courier Guy.

2. Delivery times

  • Rustenburg orders are typically delivered within 45 minutes to 2 hours after dispatch, depending on location, traffic, and order volume.
  • Rustenburg same-day dispatch closes at 6 PM. Orders placed at or after 6 PM move to the next Rustenburg dispatch day.
  • Nationwide courier orders use door-to-door shipping and do not use the Rustenburg same-day timing.
  • Delivery times are estimated and may vary due to weather, traffic, courier routing, or high demand.

3. Delivery fees

  • Same-Day Delivery — Rustenburg Only: Free scheduled delivery in Rustenburg. Daily dispatches run at 9 AM, 12 PM, 3 PM, and 6 PM; orders at or after 6 PM join tomorrow's 9 AM dispatch. FREE.
  • Nationwide Delivery — Door-to-Door Courier: Reliable door-to-door courier shipping for addresses outside Rustenburg. Delivery fee: R90. ZAR 90.00.
  • If checkout shows the wrong delivery option, confirm your city, suburb, and province before completing payment.

4. Order processing

  • Once your order is confirmed and payment is received, we begin preparing it immediately.
  • You will receive a confirmation message with estimated delivery timing via WhatsApp or SMS where applicable.

5. Delivery requirements

  • You or an authorized person must be available at the delivery address to receive the order.
  • For every age-restricted order, the recipient must present the original physical ID used for the age check. Handover is refused if the ID is unavailable, does not match the recipient, or shows that the recipient is under 18.

6. Failed deliveries

  • If no one is available to accept the delivery, the order may be returned to our facility.
  • Additional delivery attempts may incur extra charges.

7. Shipping restrictions

  • We deliver in Rustenburg directly and support South African nationwide courier delivery outside Rustenburg.
  • Certain products may be subject to legal or regulatory shipping restrictions.

8. Contact

For delivery questions, contact Quickdose support.

Email: [email protected]
WhatsApp: +27 63 529 1651